All possible efforts will be made to ship the product within 2 working days or more depending on the area to be serviced. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day. Orders received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays. Sometimes, if there is any delay in procuring the books then it may take one/two days extra for shipping the same. If you haven't received your order after 7 days, please drop us a mail at helpdesk@goebay.in.

Items offered on our website are only available for delivery to addresses in available pin codes. Shipments can only be made to the pin codes being serviced by the logistic partners. Please check the availability of shipping to your particular pin code during checkout. The COD charges will vary according to the distance and choice of logistics partner.

The customer’s state may charge an OCTORI duty on the top of the price of the item. These charges are beyond our control and additional government taxes; charges or levies will have to be borne by the buyer.

Tracking Packages: The name of the courier company and the tracking number of your consignment will be mailed to you in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.